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How to Order

Here is everything you need to know to order merchandise from this website

On-Line

By Telephone

By Fax or Mail

On-Line

Your account will be registered with Rob McIntosh China as you proceed to checkout the items you have selected in "Our Store".

Browse through "Our Store", select the items you wish to purchase and proceed to the "Checkout". At this point, you will be required to fill out a simple form to provide us with your personal and credit card information. You will not have to fill out the checkout details every time you shop on-line. It is as simple as that.

If you have some concerns with shopping on-line, please see
Security and Privacy.

Simplified Shopping, Secure Ordering

Enjoy the advantages of shopping on-line at Rob McIntosh China and Crystal shops

  • Secure order process. Your order information is treated with utmost care and concern for your security and privacy
  • Our Store. Use the On-Line Store to place your order. No matter how you choose to shop, your order appears in one easy-to-view Shopping List. .
  • Payment Options. We accept all major credit cards.
  • Order confirmation. If you provide your e-mail address, we'll confirm your order via e-mail.
By Telephone

We accept telephone orders. You may call toll free from anywhere in Canada at 1-888-651-8122. If you prefer, you may also call anyone of our 35 stores. See
Stores and Locations.

By Fax or Mail

Please complete the Rob McIntosh
order form, print it and fax or mail it to our main warehouse located at

2379 Holly Lane
Ottawa, Ontario
K1V 7P2

Fax No: 613-347-7520